Ok oooooo it is. Thank you for suggesting. I might’ve been a little overreactive
I’m very annoyed that it’s like this in the first place tho.
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Yeah it’s very unintuitive at the moment. It seems when they’ve updated the app they’ve removed all of the free/promotional stuff accidentally, I wonder if it’s an unintended consequence of the ‘disabled inactive products’ note on the newest update.
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Jesus, I’m in awe at how badly this whole thing went. Like I didn’t think Big Finish of all things could mess up something this bad. Disappointing and pretty sad, especially for their anniversary.
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Now that “ranges” are done away with in favor of collections, they really need a War Doctor collection in their Doctor Who series carousel (https://www.bigfinish.com/series/doctor-who?pg=1&ps=16).
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Is there a reason why this was flagged as inappropriate?
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Ai plugin is sensitive. Too much hotness for the plugin to handle.
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The person in charge of updating their Facebook page is in all likelihood completely unrelated to the site/app and stopping them from doing this wouldn’t fix those any faster. I don’t see a reason to be mad about this.
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Website’s partially down at the moment. You can go to the homepage, but start digging into series or your account and you get a simple “500 - Server Error” Hopefully is so they can work on things. I mean, I would’ve wished that they’d waited until it was fully ready and/or taking the website ofline for a few days while they ported everything over. It would’ve been better than this.
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Does the app work now?
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Kind of. Its not as good as the old one (at least on my phone I have to open the app to pause it) but its better than it was on Tuesday.
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Especially considering that he’s started to crossover with other ranges (like Susan’s War and Dark Gallifrey).
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App still doesn’t have all my titles, not even Nightshade which I bought during the novel adaptations sale recently, so I guess I’ll get ready to email them on the 5th if my stuff isn’t fully transferred by then like they said to. Bit frustrating
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I’m really struggling to download stuff on the app 
it gets there eventually but I can only do one at a time and the downloading circle jumps back and forth randomly… Can’t wait for it to keep getting more updates to improve it
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Oof… The product library interface is really dire. This whole situation is rather frustrating, though I can’t say I’m really surprised; mandating objectively inferior redesigns of websites seems to be the trend du jour.
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I’m missing quite a few titles. Really hoping it gets resolved soon!
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I’m missing my last two orders. I’ll probably wait and send them an email Tuesday.
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Yeah I’m giving them until Tuesday too.
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I’m still missing some stuff too, was hoping they’d have it fixed by now since I want to get the new river song set but I also want to be sure that won’t be lost if they ever do weird tech stuff again
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If you make any purchaes, they should be immediately avaliable when released.
Also, if you wnat to be immune to future technical issues Big Finish have, I’d recommend making a physical backup (ie USB stick, SD Card, Hard drive) of current purchases. I was mocking the idea last week, but I think I’ve learnt my lesson on it.
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Apparently they may be using AI?
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